Returns & Replacements 

Returns: With every purchase at we offer a 30-day, hassle-free money back guarantee. This means that if for any reason you are not satisfied with your purchase you can contact us and return it for a refund.

To return an item for any reason, simply contact us via phone 215-230-9411 or e-mail and we will get your return processed immediately and give you instructions on how to return your purchase.

-Unopened Merchandise may be exchanged or refunded. "Unopened" means that the contents have not been removed from its packaging, and all factory seals are unbroken.
-Shipping Costs are covered by Byrne Sewing Connection if there is any problem with your order or the product is defective. Otherwise, general returns are subject to have shipping fees deducted from the refund.
-Restocking: If any machine is returned without its original factory box or missing accessories a restocking fee will be deducted from the refund.

Regarding items such as bobbins, presser feet, or any other sewing accessories that are brand specific. Byrne Sewing Connection is responsible for all return costs incurred if the part is listed as fitting your machine and it does not.

Non-Returnable Items

-All Software

-Sew Steady and Arrow Inserts